Have a question about ordering a cake, wedding cakes, flavours, serving sizes, delivery or how the CakeLabNZ process works? You’ll find answers to some of the most common questions below. If you can’t find what you’re looking for, get in touch and we’ll be happy to help.
How much does a cake cost?
Choose a cake flavour from our selection, select the size, and you’ll see the starting price for a simply decorated cake. Special decorations and custom designs are quoted separately and may incur an additional cost.
Where do I collect my cake?
You can collect your order from our kitchen at 11 Daniell Street, Featherston, at the arranged time.
Do you deliver?
Yes, we deliver wedding cakes throughout Wairarapa. Please provide the delivery address when you send your enquiry, and we’ll provide a quote for the delivery service.
Do you make fondant or novelty cakes?
No. We specialise in buttercream cakes and do not cover our cakes with fondant, except for some contemporary textured designs.
How should I store my cake?
A cake can be kept at room temperature for up to 4 hours. It becomes lovely and tender after 1–2 hours at room temperature, making it ready to enjoy.
Do you cater to dietary requirements?
We can make cakes using gluten-free flour or non-dairy products, as well as vegan cakes. Vegan cakes cannot be made gluten-free at the same time. Please note that our cakes may contain traces of these allergens. All our cakes may also contain traces of nuts and other allergens, so they are not suitable for people with severe allergies. If only a few guests have dietary requirements, we can make a small separate cake to accompany your wedding cake and deliver both throughout Wairarapa.
Can I choose 2-3 flavours for my wedding cake?
Yes! We can make each tier of your wedding cake in a different flavour, so you can offer your guests a few options to choose from. There is no extra charge for having different flavours for different tiers.
How should I transport my cake after collection
Your cake will be securely boxed for transport. Place the box on a flat, stable surface, such as the floor or boot of your car. Please don’t place it on a passenger’s lap, seat or an angled surface. Keep the car cool by turning on the air conditioning, especially on warmer days, and drive carefully. Take extra care when going around corners, braking and accelerating to help keep your cake level and secure.
How far in advance should I order my wedding cake?
We recommend booking your wedding cake 2–6 months in advance. This gives us plenty of time to discuss your design, flavours and details and make sure everything is planned for your special day. During the peak wedding season, popular dates can book up a year in advance, so if you already have your wedding date confirmed, we recommend getting in touch early to secure your date.
How do I book a wedding cake?
Start by filling out our enquiry form or sending us your cake request. We’ll discuss and agree on all the details, including the design, flavour and size, and then confirm your booking once the deposit has been paid. The remaining balance is due 2 weeks before your wedding. On the day, we’ll deliver your wedding cake to the agreed location. Then all that’s left for you to do is enjoy it!
Can I have a cake tasting before ordering?
Yes! We offer wedding cake tasting boxes so you can try a selection of our flavours before choosing your wedding cake.
How many portions do I need for my cake?
Our cake product cards are interactive, so you can select the number of guests you need to serve and see the available cake sizes. We also have a wedding cake size guide with helpful information to make choosing the right size easier.
Can I customise my wedding cake design?
Absolutely. After we confirm that we’ve received your initial enquiry, you’ll have the opportunity to send us inspirational images in your second email. We’ll do our best to accommodate your ideas using the techniques, materials and finishes we work with. We’ll then create a design that suits your celebration while staying true to the CakeLabNZ style.
Can I send you a picture of a cake I like?
Yes! Inspirational images are very welcome. You can send us photos of cakes, colours, textures, flowers or other details that you love. We’ll use them as inspiration rather than copying another cake exactly, and create a design that works with our techniques, materials and style.
Special offer
We have a special offer for your bubble - mini cakes up to 8 servings